If you did receive a code but your Dashlane says it's incorrect, please see this page. If you never received the security code we sent you, please see here. If you have questions about 2FA on your account, be sure to check our of FAQ about U2F and 2FA. Select "Installing Dashlane on a new device", then "I have an issue with my security code" and follow the instructions there. If you're not receiving any code, our troubleshooting tool will walk you through what to do. If you received a security or two-factor authentication code, but Dashlane says it's incorrect, see this article for help. If you're having trouble opening Dashlane and think you might have forgotten your Master Password, our Master Password troubleshooting tool will walk you through your next steps. Check our Minimum requirements page to make sure your system is compatible with Dashlane. If you're having trouble logging into Dashlane and think you might have forgotten your Master Password, our Master Password troubleshooting tool will walk you through your next steps. Please visit this article for more details. You can download your Dashlane invoice in the web app.
Please see this page to learn how to update your billing information, view your Dashlane receipts, or renew, cancel or refund your Dashlane subscription. Learn more about making the most of your Dashlane Premium or Dashlane Premium Trial account.
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